Xbox one reset my level


#1

Playing on Xbox one, I was level 7. Game kept freezing so I exited out. Come back on and it made me go through the tutorial again, and reset my level to level 1. Lost all of my accolades, but somehow kept my badge and my place on the leaderboards. Help?


#2

This problem is being reported. It’s suggested you also report it to 2K since this is probably a server issue on their end. Hopefully we will hear more about this issue soon, since there’s a few people reporting this.