Where is my savage Goliath skin?


#1

I pre-ordered it at walmart, I can’t find any codes on my receipt, the pre-order card or inside the game.
Did i just not get one?


#2

When you pick Goliath got to customize at the skill select screen. Check there.


#3

It won’t let me customize.
so I guess I just won’t get it.
and I guess I’ll have to cough up 15 dollars for behemoth even though I pre-ordered


#4

That’s on wal-marts end. Those codes are sent by the individual retailers. Check your email and spam folder and if you still can’t find it, contact wal-mart directly via Email.


#5

How will they have my email?


#6

If you pre-ordered it through Wal-mart, then that’s on them. Get in contact with their customer support. I think it’s actually supposed to be rather helpful.


#7

“helpful” they hung up. -.-
I am seriously getting aggravated.


#8

Normally they’d have it after you sign in and do an order. I haven’t ordered anything from Walmart specifically but if you did it without a sign in, I’d still think you’d have to order with at least an email.


#9

Did you get a physical copy? If so (if it’s operating there anything like it is here in Australia), then the code should be inside the case.

What I got as a standard preorder:
The game.
A slipcase that went around the game’s case (on which it mentions that the game comes with the Monster Expansion Pack).
A small manual.
A slip of paper with the Savage Goliath code on it.

This was for the Xbox One version, but it looked from what I saw like that was the standard way of packaging stuff.

If your Wal-Mart pre-order specified that you should get the Monster Expansion Pack (and I’m pretty sure that all the pre-orders had it), and you don’t have your code in the box, then you should absolutely take it up with the store.


#10

I’m not sure about walmart, but usually customer service is not allowed to hang up. If you still know who answered your call, call back and say you want to file a complaint about the service he/she gave you.

Then request proper help with your problem (using the word unacceptable usually comes a long way)


#11

+1

I ordered a physical copy for my brother and he got the expansion pack code in the box. He’s on PC.


#12

I meant in person, sorry. Phone support tends to be awful everywhere.


#13

Same for PC version…I guess it’s Walmart’s fault then.


#14

Sounds like it. you can try asking @MacMan and @SlabOMeat, but I’m almost certain this is on Walmart.


#15

I had the same problem. Scratched thing off card it was a 16 digit number. …no code for savage goliath or bohemeth


#16

For walmart the codes are almost always in the game case already. but mine wasn’t :frowning: When I go to work (walmart I’ll talk to customer service and electronics in person, if they can’t help management)


#17

I pre-ordered this game sometime around September, picked my copy up today at Future shop and didn’t receive the pre-order bonus.

I guess unless you buy this game as a pre-ordered digital copy you don’t get anything. I don’t remember reading anything on the advertizements that said, “Buy this any way but digitally and you have to pay another $15!” It didn’t specify at all.

Serves me right for thinking something could work out all right. (Sigh)


#18

So basically walmart said they can’t do anything. so anyone have a spare code?
Before I be a dumb ass and buy one on amazon


#19

It did the same stuff to me I’m so pissed that it did. I talked to them and they said they can’t do anything about it I told them bs it’s their fault they didn’t get any pre-order copies. Why have it where you can pre-order the game but not have pre-order versions.


#21

Have you tried turning it off and on again?