Were the griffin purchases canceled?


#1

I used to have the griffin and the Man Eater skin (It remembers me of Village People hahaha)
However, today it’s gone. I need to purchase him again for 5500 coins to use him. It happened once one week after the free launch when Hank was free week and I had no support to play (not even the free week Hank, I had to purchase one).

It seems to be a bug in char selection. If I is intentional (with Griffin purchases), to you can close the topic.


#2

If you can give us your Steam ID (the long number that starts with 76561, or you can just give or PM me the link), we’ll look into for you. :slight_smile:


#3

http://steamcommunity.com/id/rbrasil/home
SteamID: 76561198027851912


#4

I’ve been looking the player selection screen and figured out I can purchase a skin for a free week hunter even if I don’t have that hunter. Maybe it’s the case. Have I purchased the skin during the Griffin free week? Could you check it out please?


#5

Someone will check for you first thing tomorrow morning when we get into the office! :smiley:


#6

And we’ll look into the skin purchasing w/ no hunter purchase 'cause that doesn’t sound right! :persevere:


#7

@snowkissed, can you check to see if Griffin was purchased and then somehow lost please?


#8

From looking at your logs, that was the case (Griffin was free two weeks in a row). And you are in fact able to buy skins for a character you don’t own; we’ll look into adding some kind of warning or information pop-up that lets you know that’s the case.