If you experience a “falling through world” bug, check the issues listed below to find the one that most appropriately fits your issue and post to that particular thread. Attaching a video of the issue would be most helpful, but just reporting it is fine. Add as much detail as you can about what was going on and where it was.
If you don’t think your particular issue is listed, go ahead and post to this main thread.
1~ Dead bodies falling through the game world
This is the main issue we’re currently trying to reproduce. I’ve gotten reports
of it happening most often on Distillery and Orbital Drill, but it has been
reported on every map. I believe it has to do with the dead body falling across
uneven terrain. If you play as Lazarus, you have a good chance of seeing the
dead body teleport hundreds of meters away. People were mentioning only seeing
it with particular characters… perhaps by listing that info we can get a consensus
if it has something to do with particular character models?
2~ Living/incapped characters getting pushed through geometry
When some mechanic like a pounce, knockback, grapple animation, etc… pushes a
player through geometry and the end of the sequences puts them inside geometry.
We have safeguards in code to handle these cases, but edge cases are probably
happening still so we would need a video or pictures of locations and details
of what happened to replicate the scenario and see what extra safeguards need
to be put in to compensate for that. Wildlife bodies may also have this occur
when they transition from living to dead states.
3~ Some knock back force is actually pushing you through the map
Attacks with knock back force like the Crowbill Sloth’s heavy hit & Goliath’s
Leap attack have been reported to be pushing players through the map. I’d like
to see more videos of this.
4~ AI falling out of the game world during normal gameplay
AI issues in general require videos from end users for us to reproduce
in house. Even then, it can be difficult to get the AI to do the same
thing as a bug requires. It’s still the most helpful way to address AI
5~ Characters falling out of the game world due to server latency
We have seen that when there is a latency issues between the server and
clients, the game can get in a bad state during a drop ship sequence and
players being falling at the wrong time (usually too early). We’ve tried
cleaning this up quite a bit, but we can only do so much before we need an
exact repro to clean up these cases further and it’s hard to know what the
latency, frame rates, & performance of all the clients/server were like
when this occurred.
If this is occurring, try to bring up the player list and grab a screenshot of the bars to see everyone’s
ping next to their name. Make note of any odd joining/leaving players, if
anyone was having any performance issues with the game slowing down, what your
frame rate was, or if additional programs were running in the background. I’d
like to get a consensus of what kind of conditions are common when this issue
is going on.