It’s unacceptable to play ranked without that system. And the biggest problem - not only your cat/dog/gf or any other domestic pet could disconnect you. The game itself is not stable! So it should be in game from the scratch. This is ridiculous that you can get 20 min penalty after a crash.
And the second suggestion - reduce/remove the point loss(only loss) for losing with bot on your side. Monster should get same points coz it’s not his fault and that would be unfair to him.
Not sure if it is a good idea not to count matches with bot at all(for hunters).