Verizon FIOS Users - Question


#1

I’m about to call Verizon, but since there CS isn’t so hot, thought I might ask here.

Up until a month or so ago, I had zero issues with FIOS. The last few weeks thought it’s felt sluggish.

Today my UP bandwidth is back to ‘normal’ (Well over 30 MB/s), but my download is still less than 20-25, depending on when I test.

Now, I’m not crying, that’s more than sufficient speed for 99.99999% of what I want to do, but it’s not what I used to have, which was easily 60/50 or 60/60 depending on my testing (usually use testmy.net).

Anyone else having FIOS issues?


#2

Are you testing your speed wired or wireless?

My wifi sucks as a result of being in a townhouse community and the neighbors’ wifi wars. I always see full speed on the wired network. Had to bust open walls to install it, but it was sooo worth it! :smiley:

Also, any time you deal with customer service at an ISP you should record the call. Verizon is just as shady as Comcast.


#3

I’m wired, and about 15 feet from the router! :smile:

Yeah, worth a call.


#4

Did you check to see what server testmy.net was defaulting to? For me it initially defaulted to Dallas, TX. I was getting results between 20 and 40 Mbps. Given how much I pay for symmetrical internet at 75 Mbps this makes me unhappy. However, switching to a closer server (in my case Washington DC) immediately improved the test results to sit between 60 and 80 Mbps. That’s better. I’m in Annapolis, MD so I better damn get fast internet to DC – it’s only 45 to infinity minutes away depending on traffic!


#5

Good point, I’m in Syracuse NY area, so 20+ down from Dallas isn’t too bad.

Edit: DOH! Switching to DC server, it was 75d/58u, guess I’m happy again! :smile:

ROFL@ 45 to infinity…I’d say closer to 95 to infinity (My best college buddy has lived in Annapolis, I’ve been there many a time for Navy games as well as his trek downtown (Secrete Service & Customs), so I know that drive…UGH!