Alright, I’ve been deleting this post for a week now every time I started writing it, not wanting to spread negativity, but tonight it got to a point where I literally alt-F4 ragequit the game for I believe the first time ever. I played against Slim when he had his perma-cloak, I’ve played against Val Sunny Griff during their most overpowered days as a slow moving Wraith on Rendering plant and I’ve suffered through months of not fixing really serious issues and bugs with the game that you were well aware of.
But this week took the cake. This week, we got a patch that broke matchmaking to the point where we’re waiting in lobbies for up to 30 minutes, queuing repeatedly into the exact same ones, often broken (having less than 5 players). A patch that made the wildlife ridiculously fast, making striders in particular into bloody roadrunners. A patch that tossed in the bug that gives the Hunters the ability to exploit their way to stupid speeds. And all this on top of the already glaring issues (balance, hackers, major bugs that have been in the game for weeks) and terrible design decisions like pub buffs. All amidst playing the same 4 maps, with two additional variants most people want to skip for innumerable reasons, terrible optimization being one of the most glaring and objective ones.
I can write an essay on all of these bugs, all of these terrible design decisions, why the new maps are at best mostly useless and at worst, actually damaging to the game, but all of this is not in itself what frustrated me this week. What frustrated me was TRSs reaction to this. Or rather, a lack of one.
So the moment this patch launched, I was in the game and experiencing these issues. Having @mizx on my friends list on Steam as the only TRS person, I thought to contact him directly to report the issue right away and see if they were already aware and working on it. Now, this was about 5 minutes into the patch so he still seemed to not know about this at the time, but about 5-10 minutes later, Coach Bearly and @Insane_521 showed up in my stream chat. I figured “awesome, they’re here to look into/address this and talk to us”, but after asking about it, we literally got zero response.
A simple “we’ll look into it” would’ve sufficed at the time, but they haven’t said a word. I’ve tweeted at the EvolveGame official Twitter, nothing. The next day, I made a post about it on the forums and looked up the patch discussion thread, there was not a single word on this at all anywhere I looked. Now, don’t misunderstand me. I’m not an entitled prick wanting a personal response for whatever reason, I’m just a player who wanted some answer to the community about a patch that made the game damn-near unplayable (technically, it can still be played, but that’s really a technicality as far as this patch is concerned).
So there’s two things I wanted to say here. First of all, when you make a patch like this, that’s more full of bugs than features, please, roll it back. There’s no shame in this, you did so a few weeks back, within an hour, when it completely broke the game and I, as well as all the people I know in this game, applauded it. Leaving patches like this in the game for a full week or more will kill it and none of us want to see that happen.
Second, talk to us. I don’t mean me personally, but address the community about it in an obvious and visible way. A patch this bad, if you can’t fix it immediately for whatever reason, you can at the very least explain why. You have several wonderful PR people for this exact job, use them. You don’t have to come into mine, or anyone else’s stream, make a post on the forums, tweet on Twitter or do something to acknowledge the issues and reassure us you care and are working to fix them. It’s human to make a mistake. It’s insulting to pretend you didn’t or underplay the effects.
Please understand that as frustrated as I am, this post comes out of nothing but my love for this game. I consider it one of the best and most unique multiplayer games made in a long time and it is a game with a fantastic community I have spent a long time playing, meeting and making friends with. But the last few weeks, culminating in this patch have shown it heading towards disaster and as much as this post might not make a lick of difference, I wanted to toss my 2 cents in and at least try.