Unable to unlock characters/emblem/Monsters


#1

Hi
I downloaded the pre order Version via steam for PC.
playing it now since two days and it works fine except that i cannot unlock new characters or New Monsters - also unable to use any emblem or Background. When i try to go to the profile page it says “emblem servers not reachable - go to start screen and try again”.
It seems that my game does not connect to the Server where the game progress is saved.
it really sucks because i am stuck with the First characters and cannot progress anyhow!


#2

Unfortunately you’ll need to contact 2K and file a complaint. Maybe there’s something they can help you with over the phone.


#3

Can it be because of dots used in my steam Name?

.:KingCobra:.


#4

I assume you mastered each of the abilities for a given character? (1 star for each ability to get the next character)


#5

check your mastery first and make sure you actually fulfilled the unlock condition. If you did, and you don’t have the contact, make a copy of this bug report on 2K’s forums - there is a known bug in their servers right now that is trying to be fixed, and more information can help them do it faster.


#6

Yes i mastered every ability but i cannot choose a new character or monster.
somehow stuck with the first content and no more progression.