Severe Matchmaking failure - Splits friends from queue & loss of controls (PC)


I have had two times where matchmaking has stripped myself and my two friends out of the queue and placed us all into different and random games.

One of these instances all three of us were stuck in spectator mode of the game we were watching, menu was not available, esc didn’t work and the cursor did not show. When a friend alt+f4 to close, re-opened the game and invited us back to a new queue, I was forced to sit through the very long ending cinematic for their evacuation level as I did not have cursor or keyboard control, even though my friend could see and hear me in the new lobby.

This has happened with different groups of friends and has happened twice.