Please consider talking to your fellow co-workers about including a simple lore tab in the game menu, where you can read some stuff about characters including your awesome background stories. Should be fairly easy to implement, anyway. I used to be playing since alpha and I just realized a week ago this game actually has a story, when I bumped into this thread by chance. It completely changed my opinion on this game and all the pre-drop dialogue made much more sense all of a sudden. It was an entirely different experience, at least for me, and it was the moment I really started caring about this game, the universe it's settled in and the characters. It's a shame the stories are only available to players who visit the forums. Don't deny that experience to other players by hiding the amazing stories locked up in the depths of the forums. The actual story should be in the actual game and you did such a great job that it's a shame it's not in the game!
Heck, that lore tab could be used to boost sales of actual themed skins. People who loved "The Sword" series are more likely to buy the skin packs, if they know the actual story behind it (and you folks rework the skin pack into something cooler than a half-recolored gun that doesn't even match the color scheme of the character at all). Think of the possibilities! Not just a skin, but a skin with a story behind it! People would love that. Give people more value and they'll gladly give you their money...and even love you for taking it.