We’re currently trying to figure out what to do with the re-occurring protocal errors that pop up in game. They have been hard for us to track down as the error itself is basically saying “Something somewhere is corrupted,” and we don’t always know where to start, and we haven’t been able to repro them in the office yet.
We’re hoping that if a bunch of you come together and give us info we’ll find a pattern that leads us to a good starting point. (That being said, even though 3 people get the same error message, it may not be the same problem, so we’ll see how long this takes.)
Here’s where you come in:
We’re currently trying to get to the root of this issue, but we’re going to need some details from affected players to get to the bottom of it.
If you are affected please list the following information about what was happening when the issue occurred:
Platform? (PC/ XBox One/ PS4)
Were you in single or multiplayer?
How were you playing? (Quick Play/ Ranked Hunt (MP Only)/ Evacuation/Custom)
Were game mode were you playing? (Hunt /Defend/ Nest/ Rescue/ Arena/ Defend/ Nest)
Were there any map/campaign effects on? (None/ Cargo Ship/ Second Monster/ Teleport Gates/ Teleport Rifts/ Clear Skies/ Carnivorous Plants/ Upgraded Jetpacks/Burning Hands/ Support Drones/Tremors/Fair Weather/Storms)
What character were you playing as?
What other characters were in the match?
Do you remember what abilities you had/ perks you had chosen?
What map were you in?
Provide a brief description of what was happening when the error occurred, anything notable that happens afterward.
Please list only this information on this thread.
Replies that are do not contain the above info will be flagged as off topic and moved.
Other replies add more for me to go through, and makes it harder for me to sort information on my end and try to find the pattern to fix it.
Thanks for your help! I know this is a lot of information to fill out, and it means so much to me that you’re taking to the time to report it. We want to fix this! I’ll keep you posted with any new info I get.