you realize they don’t give a shit about fixing people’s issue but only to rob you of your money right?
This is their exact canned message they send to every player that has wasted their time with Evolve…
Thank you for contacting 2K Support! I would like to apologize for any inconvenience that this progression reset has caused you. Our development team is working hard to resolve this issue.
In the meantime, as we do not have the ability to manually grant you your progress back (like levels, perks, badges or mastery), we would like to offer to unlock all characters to make up for the inconvenience of your lost progression.
In order to assist you with this resolution, we will need the following information from you:
o Your gamertag
o The email address which you registered your My2K account with.*
o A screenshot of your Xbox One name as it appears on the leaderboard, with the character that is currently locked, but which you had unlocked before.
This can be either:
- A character unlocked from the Tier 2 or 3 hunter.
- Any of the other monsters. (not Goliath)
Once we have received this information we will escalate this ticket for your character unlocks to be processed. Again, please take note that we will not be able to give you back your level, perks, badges or mastery.
If you do not have a My2K account, please create an account and link it with your Evolve account. To create a My2K account, please go to 2k.com and in the top right corner click on “Sign up” Select to sign up with your email and follow the steps through the sign up process. For additional information please click on My2K accounts or How to link them to your Evolve game