Profile reset (Resolved)

pc

#1

After I downloaded the new hotfix, my in-game profile just reset to level 1 and all my characters are level 1 again, even though I still have all the badges and characters and perks I had unlocked. My keys (in-game currency) also reset and now I have 1500 keys gained from the daily reward. My in-game name and steam username is “Bug Fixed Removing My Name”. I tried to take the game executable back to the last version using my other computer that also has the game installed and the profile is still bugged.


#2

This may be a server hiccup, but please reboot your computer and try to log in again.


#3

I just reinstalled the game successfully and it seems that the profile came back to normal, but that really scared me.


#4

Did you try to Verify the game cache integrity first?


#5

Yes I reinstalled the game once, then nothing. After trying to reinstall it again, it worked.