Old stuff didnt unlock


#1

When I downloaded your update and installed and launched I played a few games and I immediately noticed none of the things I have unlocked while playing the original game were unlocked any more. Maybe I did something wrong? Just wondering if I could have some help with this please.

THanks :smiley:


#2

What sort of items?


#3

Well some skins and a couple characters, i dont really care about the skins tbh since i never really put any money into the game, the only thing i really care about is no longer be able to play lazarus. All I did was main lazaraus before and now hes no longer unlocked :confused: which yes i realize i can repurchase him with keys but since i had him unlocked before i didnt think id need too


#4

You shouldn’t need to. @mizx @snowkissed any ideas?


#5

does it matter that i never made a 2k account?


#6

Nope, that should have no effect.


#7

kk, just was curious


#8

Can you get us your steam id? On this website, input your Steam name and let me know what the steamID64 is.

https://steamid.io/lookup


#9

EGC Rugrat

76561198025573063

and was that what you needed?


#10

Yes, hang tight.


#11

Looking into it now

When you logged in did you get the daily sign in bonus, challenges, and founders reward video?

  • Gertz

#12

yes i believe so, though i shouldnt have founders as i didnt make any micro purchases in game


#13

But you owned the game prior to today correct?

I see you have about 55 hours of game time already


#14

Yep Yep — you have to have 10 characters to make a post.


#15

Ok, we need more info from you!

Can you go to Evolve in your Steam library and right-click on properties and look at the DLC tab to see if “Evolve Founder” is listed there?


#16

@Alex_Wigand

When you look at the Evolve Stage 2 in your library do you have the “Evolve Founder” item and is it installed

@snowkissed is too quick


#17

nope dont even have a dlc tab, but again i didnt put any extra money into the game


#18

Can you let me know how you got your copy of Evolve? Is it your copy or are you using family share?


#19

Was using family share with a mate, is that where in the problem lies?


#20

Afraid so. That means that your steam account doesn’t own it and so it doesn’t have Founder status.