I had my progress erased like many others. I submitted my ticket successfully with 2K support ticket #979602. I responded with the info they requested as well as 3 more emails. I have still not received a response. As a side note, it is not adequate to unlock all characters. I don’t want that, I just want what I had before which is the following:
- Bucket unlocked
- Cabot unlocked
- Hyde unlocked
- All bucket character mastery completed minus 3rd star missile direct hits (only 200 of 390). I was so close to elite!
- Hank all tier one star completed
- level 19
All the other stuff can disappear and there was way more! This is the second time this has happened and I just rolled with it the first time. I think in 2015, this shouldn’t happen and at the least should be rectified. Please help. the game is ruined for me and I don’t have any desire to play now.