Hello! We know some of you are having matchmaking issues and we are currently looking into the problems. A number of people have informed us that they’d get matched with players who are either way too pro at the game or who have no idea what they’re doing and we decided to change the match making system so that it is more skill based. The new system went in yesterday and we did expect the first day to have some match making problems as we allowed the backend to assess everyone’s skill placement and even things out.
If you are still having problems, however, then we need your help! Something is causing some players to get stuck searching and finding no one in their skill placement (too good?). If you are finding yourself searching for a while (five minutes or more) without finding anyone or only finding one or two people, please send your game logs to me!
Please run the bat file found in the link below. After feeling like you’re never going to get into a game with 5 people, close the game and paste to me what is automatically generated in your clipboard. You have to close the game to get something on the clipboard.
Apologies for all the problems, but thanks to everyone who reported the issue and are helping to make the game better! We couldn’t do it without you guys!
On edit: A patch went out last night which should stop the game from starting a game with less than 5 people too early (after a while, it’ll still go into a game, but definitely not before trying it’s darnest to find people of your skill level).
Please post or PM if you’re still having problems. We’ve been looking for them in house and haven’t been able to get the problems!