My rank reset to level 1?


#1

I tried to get into a game with a buddy this evening and we kept getting “connection to host failed,” assuming it was a bug, I restarted the game and when it loaded it ran the tutorials.

When I got thru, I went into matchmaking and it showed my custom icon, but showed me as level one, my progress had reset. I had just unlocked wraith and now, cannot access it.

Is there any way to restore my progress back to level 9 and get access to my unlocked perks and characters???


#2

Unfortunately no, You can contact 2K support, and they can unlock whatever hunters/monsters you had unlocked. I had mine reset from 25, and lost my Markov Mastery, but oh well.

Hopefully the upcoming patch fixes everything


#3

Well then… that’s… discouraging


#4

Yes. That’s why some people are sticking to solo until it’s fixed. Some people however have just put the game down entirely


#5

I’m one of those people, unfortunately. I do miss playing it and I was only level 18 or so, but it’s just…lost progress is such a huge turn off. I’ve put down a couple RPG’s for months at a time when a save file got corrupted or screwed up somehow…

This just stings harder because of certain issues, like them knowing about it during the Alpha/Beta, 2k’s terrible support team, TRS’ relative silence on a more concise, official announcement, etc. I really hope for a update by Sunday, but Tuesday(2 week anniversary) is my deadline, before I return it for something else.


#6

After my frustration last night, I think I’ll be submitting a ticket and then finding another game to play. Not much of an incentive to put hours into a game to maybe/maybe not be able to keep your progress.


#7

Whoa whoa whoa. Submit a ticket for sure but a patch should be coming out soon for the progression lost. Within the week is the word on the streets lol.

Even in the mean time when you submit a ticket you can get all of the characters unlocked which is a start until the patch comes out.


#8

@taylorclarkco
I’m doing the same. I’ve done the 2kgames ticket and have not heard back for a week now. A developer was mentioning a patch to restore progression but I’ve not seen an ETA, unless you want to include ASAP as a time reference. The more I see people losing their game progression the more their losing in my eyes…


#9

I may be wrong but what i read is the patch will stop progression loss not give back pre-patch progression so be careful :wink:


#10

The latter would be me. I can’t deal with that.


#11

I feel sorry for those who have had this issue, can’t be a worse issue to encounter than to lose all you in-game progression.

However, I do have a question. Is this issue isolated to a specific platform? As I’ve not heard anything of the kind in my PS4 FB group.


#12

Pc and xbox one is all i have heard.


#13

Nope it affects all systems alike Xbox PlayStation and Pc


#14

Just playing offline on steam until it gets fixed


#15

I’m on XB1 :confused:


#16



#17

No your fucked piece of shit game did it to me twice once at 12 the other at 17


#18

Yea I was level 30 and almost had Hyde maxed and got reset and lost everything. This also happened to my friend like a week ago. You’d think they’d fix it sooner than this


#19

Go here to see updates. Scroll down and you’ll see more info!