My progress was reset from level 36. Please help


#1

So I logged into the game tonight to see my rank and all profile progress has been reset to level 1. I still have my custom emblem to confirm I was a higher rank originally as it required challenges to be completed and stars for the wraith done. After playing a ton and proud of the perks I unlocked it would be…an absolute buzz kill if my progress couldn’t be restored.

I hate to go this route as well, but: In the event that my progress cannot be restored I would like a refund for the game. I’ve put at least 200 hours into it already and I’m honestly not doing that again to re-unlock elite perks and high level ones. If a Turtle Rock person can’t help me with this I’ll be going to Microsoft next. Very unhappy customer right now.


#2

I would also like to add that I am I long time fan and veteran of Turtle rock studios, with over 800 collective hours in left4dead 1 and 2. I’ve even dabbled in map making on there.


#3

Don’t think you could have put over 200 hours in. The game hasn’t been out long enough to put that much time into it.


#4

2K is offering a solution. You can go on their free companion app Evolve Hunters Quest and play to unlock mastery or if you want it quicker buy in game currency to get 50% of your mastery back.


#5

I’ve had nothing but free time since the game released and have been putting in at least 4 hours a day, 6 to 7 on heavy days. Regardless I have played a FUCKTON. Of all the things in my post you called attention to that? I just got the actual time, it’s 70 hours on the dot. So yeah, I was exaggerating a bit, but I have put in a ton of time.


#6

So yeah, you’re not funny at all.


#7

I doubt it was a joke

He is offering a helpful solution.


#8

Yep it sucks. We’re still waiting on the patch update that is in testing to stop it happening again, and waiting to hear how they go with restoring progress. There’s a lot of us in this boat. I personally haven’t played in 4 days just to be safe (had some small resets early on) and I was at level 32 within the first 3, its a scary thought. Hang in there.


#9

At the risk of getting completely troll baited I will respond to you seriously.

His solution is to download an app, (I don’t have a smart phone) and re-earn mastery or pay IN that app to get mastery faster. That guy is a troll, and you must be a troll too.


#10

How is that a troll. It is a quick viable way to get 50% mastery.

Your putting to much thought into it :expressionless:


#11

You don’t seem to understand. I had well over 50 percent mastery and was reset. I’m not playing an app game to make up a glitch that lost my progress. That’s absolutely unacceptable and NOT a proper solution to this problem. Do you understand?


#12

As of right now that is the only solution from 2K to get your masteries back without grinding for them again in Evolve.


#13

I know it’s not a solution but he was offer what help he had.


#14

These guys are trying to help. Stop being a douche.