Missing skins and Characters


#1

Hi on Tuesday I had all the characters and monster skins e.g. magma and the savage Goliath, magma kraken and magma wraith?. then the following day all the skins disappeared and my tier two hunters were locked.

Is this a bug?

P.S I used a amazon instant tier 2 unlock hunter code and earned the rest to tier 3 for both monster and hunters.
I also purchased PC monster race edition and the amazon pre-order edition.


#2

Yup it’s a known issue that’s being worked on.

Check this link: Do you have XBox Loss of Levels/Progress?