Magma and savage skin error


#1

Hi, i buy the ultimate version today. All is ok buy magma skins apears like no avaiable. When i try to download in the library it show an error.
This version also includes a goliath salvage skin but it appears as not buyed. When i go to try to download in the library it push me an error again. Anyone know if i can fix it? Its only 4 skins but i like it. Thanks

I buy the ps4 version


#2

Do you mean the Savage skin for Goliath?


#3

Yep it apears in the library like i got it but when i try to download… Nothing happens or push me an error. I try to search in store but it appears as not buyed yet. Im on ps4.

I can download the other content without problems it only affect to these skins


#4

This is probably a server issue then. All skins are tied into the servers, making it so you don’t have to download them. Having them is basically having a line of code or a key telling the server you have access to this content.

To solve this, try restarting your PS4 and reconnecting your internet connection through your PS4.


#5

I fixed the spelling error in the title.


#6

Have you got the skins to work now?


#7

There will be a code in the box, try checking there


#8

@TheMountainThatRoars


#9

Yes’m? You rang?


#10

Help this guy out if he hasn’t already been helped out. Skin issue for Magma and Savage skins for the ultimate edition. (I presume)


#11

Ahh, I’m waiting to hear what all he has tried. Either he missed the codes or his ps4 could use a hard reboot.


#12

I restart everything and it works. In the library on ps4 appears as not avaiable to download but all of content are in game. Thank you so much!


#13

@skills4u2envy @TheMountainThatRoars problem solved! Thread close please?


#14