Guys help me for some reason it says I have not bought evolve on my xbox one and prompts me to buy it but I already did awhile ago what do I do? I need to play my kelder!
Don’t do anything. Uninstall and reinstall the game if it allows you.
I uninstalled it but now it can’t reinstall it
Is it in your library?
when I uninstalled it, it completely disappeared I can click on it in my pins but it takes me to the store to buy it
Do you have another account to use?
I tried that it can’t install it at all and I don’t have $16.00 on me
Press “select” or as @TheMountainThatRoars put it, “the hamburger button”, when you are over evolve, then go to manage game. It should say “ready to install”. Try that…
I don’t have the option to manage the game it’s like it’s never been bought
That’s wierd . Hard reset??
Take 2, they’re small.
please don’t tell me all my elites and my level 40 is gone not mention my skins and dlc
I wont lol. But seriously, I hope it will work out.
Those won’t be gone. They’re saved on the Evolve servers.
Thank the heavens!
hard resetting didn’t work
First, don’t panic.
Second, contact Microsoft Support. I suggest you call them right away.
Exactly. If you purchased Evolve through the Microsoft Store, they are going to have to be your point of contact.
I am talking to them right now