Hello! Well yesterday i was playing and i found a hacker that literally burned my health in like 5 seconds 2 times, fortunately i’ve recorded it.
So i recorded 3 matches with him, in two of those three matches i was a monster and literally he just killed me in an instant.
After all this i sent a tweet to TRS and 2K.
Only 2K answered. So they sent me a link where i just needed to put some information, like problem, description, steam id, annyways.
After 2 hours they sent me an e-mail where they wanted me to explain the whole problem again and it seems that the video it wasnt enough, even when i’ve recorded his steam profile and his steam id (And i think you just need to record that).
So my problem is that 2K support didn’t even check the video, because they asked me to give them the Stem ID and then the profile link of steam, so i think both of them are the same…
He told me “thanks for the Steam ID, now i need the profile link of steam” and he sent me “instructions” of how i can get that “profile link”.
That instructions were:
- When you are in the game, press scape to open the pause menu.
- Then, go to player options, pass on top of the badge of the playerand then select "Go to steam profile"
3.- Copy and paste the link in some palce where you can see it when you are not playing.
So this instructions guide me to the same link i just sent a momet ago, so i told them "Hey this is the same link i just sent a moment ago, i think Steam ID and Steam link profile are the same, so i dont know which link you are asking for"
And they didnt replied the e-mail…
This guy that was hacking still hacking… and it seems like 2K its not going to do anything about it…
I need help please.
Im going to leave the video here if someome would like to watch it, in the description i just writed the time where he hacks. Hipe someone can help…