I don't think I received my arctic skin


#1

I was rank 45. I claimed it for my Xbox one and I have entered the game and I don’t see it anywhere. I reloaded the game as well. Any help?


#2

Try unlinking and relinking your my2k account. if that doesn’t work shoot an email to evolvefeedback@catdaddycom


#3

Unlinking from where? The game or the app?


#4

Evolve (Console).


#5

It showed up for me after I completed an online match.


#6

Let me try that


#7

Nope didn’t work either


#8

Try it on the app too, then quit evolve and try again.


#9

I did. This sucks.


#10

Shoot an email to that address, right now they are the only ones that can help you.


#11

Did you redeem the skin in the app and then go to your masteries and redeem it again?


#12

Yes I redeemed it in app


#13

Oh. Welp. :sleepy:


#14

Yea it’s messed up because I was 45th. It’s not like I was 7500 lol

I’ve been playing that app way before this game came out


#15

I never made it, hope they sell that skin later…


#16

I was 3,500 and it worked fine for me (XB1)


#17

I got my skin also, and I placed at 1,224 I believe. The app must be linked to your 2k account, and as well as your platform. I got the skin immediately after I redeemed the app (xbox one)

If nothing works then you must contact the developer’s email in order to get it for sure.


#18

I’m linked and all of that as well


#19

Include screenshots and the email tied to your My2k account in your email to them if you can.


#20

Disregard I finally got it. Just took a minute. Lol phew