Game Crashing After Intro

pc

#1

Evolve crashes my computer when i launch the game. No blue screen or anything like that. It freezes and restarts. I’m not sure on what all information you need, but here are my specs

Operating System: Windows 7 Ultimate 64-bit
Processor: AMD FX-6100 6 core 3.3ghz
GPU: GeForce 750Ti
Memory: 2x4gb


#2

just an innocent bump for awareness


#3

Our QA and engine team after out of office until tomorrow. @MrStrategio do we have instructions handy on how this fine gentlemen can give us logs to figure out his crash?


#4

Did you do the normal stuff like verify the steam cache?


#5

I am verifying now. Ill update after it is done. Wow Gentleman came in to answer me. Im honored sir


#6

So, after verifying my game cache. It still freezes then restarts right after the TRS and 2k logos.


#7

I had that happen in a different game that I was playing and it was fixed after installing a direct x update.

Have you ever run Evolve on this machine before? Video drivers up to date?


#8

Never ran on this machine before. Checking drivers.


#9

drivers are now updated and so is everything else. still freezes then crashes at the same spot.


#10

@ArPharazon you got anything?


#11

Not at the moment. Think I need a crash dump. Look in folder EvolveGame for error.dmp. I’ll PM you in a minute.

Edit: you can also create a plain ASCII text file in that same location named user.cfg. Inside, put:

log_enabled 1

Run, crash, look in the same folder for Game.log. Post the contents here.

Probably won’t help, but I won’t be able to look at the dump until tomorrow. :slight_smile:


#12

okay ill get right on that. thank you for your help. didnt expect so much at this time of night.