Had posted this in General but thought better to put it here in the hope it can provide some help in securing a fix.
Have only and mainly experience this since the new update/DLC was released. Has happened when Behemoth is featured in the game either playing as or against but has also happened with other monsters and variations of original and new hunters.
Only way to exit is to leave the game, taking a time out penalty and losing all stats acquired during the match. Freezing can happen at the end of the game in the middle of a battle, as per my video, or just randomly during the game.
Not seen this addressed so far by TRS, and it appears to be on most platforms including PS4. Is there any information we can provide to TRS when this happens?