"DXGI_Device_Hung_Error" Does it still occur on the latest NVidia Drivers?


#1

If anyone is still getting this issue using the latest NVidia Drivers(Version 361.91 - 2/15/16) please respond to this thread. This is all related to the prior post.

Include a DxDiag of your PC and place it into a txt box so it does not turn into a massive post.

  1. Go to Start, type in “dxdiag”, and press enter.
  2. Click the “Save All Information…” button to save it to a txt file.
  3. Open the text file, copy everything from the top down to just before the sound devices section. (We don’t need the stuff from Sound Devices down.)
  4. Select all of the text from the DxDiag in the post and then click
    the Preformatted text button button (</>).

Write down details leading up to the crash. What has happened up to
that point, what happened at the point the game crashed, what sort of
hardware setup do you have, what programs were running
(Ex. 5 tabs of Chrome with 1 streaming twitch).


Tell us the status of DXGI_Device_Hung_Error
2 months later, no solution: DXGI Errors
Lagging only in SOLO (PC)
[PC]Engine error
[PC]Engine error
#2

#3

Game crash by this reason (Win8.1-64bit)

System Information



Time of this report: 3/27/2016, 13:39:06
       Machine name: WIN
   Operating System: Windows 8.1  64-bit (6.3, Build 9600) (9600.winblue_ltsb.160119-0600)
           Language: Chinese (Simplified) (Regional Setting: Chinese (Simplified))
System Manufacturer: ASUS
       System Model: All Series
               BIOS: BIOS Date: 07/11/14 15:27:31 Ver: 13.04
          Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
             Memory: 16384MB RAM
Available OS Memory: 16326MB RAM
          Page File: 3338MB used, 29370MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode



DxDiag Notes



  Display Tab 1: No problems found.
    Sound Tab 1: The file ROCCATKV.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 2: The file STXII.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 3: No problems found.
    Sound Tab 4: The file STXII.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 5: No problems found.
      Input Tab: No problems found.



DirectX Debug Levels



Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)



Display Devices



      Card name: AMD Radeon R9 200 Series
   Manufacturer: Advanced Micro Devices, Inc.
      Chip type: AMD Radeon Graphics Processor (0x67B9)
       DAC type: Internal DAC(400MHz)
    Device Type: Full Device
     Device Key: Enum\PCI\VEN_1002&DEV_67B9&SUBSYS_0B2A1002&REV_00
 Display Memory: 11967 MB

   Dedicated Memory: 8127 MB
      Shared Memory: 3840 MB
       Current Mode: 2560 x 1440 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 27EA83R
         Monitor Id: GSM5977
        Native Mode: 2560 x 1440(p) (59.951Hz)
        Output Type: DVI

        Driver Name: 
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1429 (English)
     Driver Version: 15.300.1025.1001
        DDI Version: 11.1
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.3
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Integrated
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 12/4/2015 10:45:12, 1497248 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-24F9-11CF-2776-202BBEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x67B9
          SubSys ID: 0x0B2A1002
        Revision ID: 0x0000
 Driver Strong Name: oem116.inf:cb0ae41490f364d6:ati2mtag_Hawaii:15.300.1025.1001:pci\ven_1002&dev_67b9
     Rank Of Driver: 00DA2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 

        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  
DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  
DXVA2_ModeWMV9_IDCT
   Deinterlace Caps: 
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) 
Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) 
Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_BOBVerticalStretch 
                     
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) 
Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
                     
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) 
Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) 
Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_BOBVerticalStretch 
                     
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) 
Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
                     
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659)
 Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_PixelAdaptive 
                     
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
DeinterlaceTech_BOBVerticalStretch 
                     
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e)
 Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB 
VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
=================================================

Q) What has happened up to that point
A) loading the game with other players

Q) What happened at the point the game crashed
A) Game’s screen frozen

Q) What programs were running
1 Avira(anti-viurs)
1 Steam(lastest version)
2 drivers for keyboard(Roccat) and game mouse(Logit)