Cant Play the game


#1

Is anyone else having trouble playing the game? When I try to play it says “do you own this game or app?”


#2

That’s an Xbox One issue.

http://support.xbox.com/en-US/xbox-one/downloadable-content/insert-disc-purchase-digital

Put the disc in if you have a physical copy. Or you need to sign into Live.


#3

I have it downloaded, and I am signed in. I have been talking with xbox support and after 2 hours of them going in circles, they sent me here.


#4

Yea, but that’s an XBox operating system issue, doesn’t have to do with the game itself. I mean maybe someone here can help you but I doubt it.


#5

Thanks 2K and their genius team…


#6

Have you tried uninstalling the game and reinstalling it? Or hard resetting the XB1 by holding the power button down until it powers off?


#7

yea I finally figured it out with xbox they are giving me a refund and I will just buy it again