Can't connect to my2k


#1

Hello. I have a problem. Long time ago i bought Evolve. I needed to create my2k accout and I have done it. But I cannot confiremed the verification email because I just can’t enter m2k page. It’s not loading on my computer or anybady in my home. The game was still working so I thinked I could just play it. But after some time I got this “Status - A connection to my2K cannot be established. Online profile and my2k features will not be accessible.” After long time I verificate my accout by using school computer. But I still have the same error. Can anybody tell me if I can do anything whith it? (Also sorry for my bad english).


#2

Try filing a support ticket with 2K. Unfortunately I’m not sure TRS can do much for you.

http://support.2k.com/hc/en-us/requests/new

Please keep us updated!


#3

Can’t open page. It’s probably something with my internet.


#4

Where are you from? It seems like 2K sites are blocked for some reason.


#5

I’m from Poland.


#6

Also I don’t know why but I can enter my2k on school computer as I was saying before.


#7

Have you owned a 2K game before?


#8

Can you try to submit a ticket next time you’re in school?


#9

Yea I’m going to try. Thanks a lot for help.


#10

No but after Evolve I recently bought X COM Enemy Unknown.


#11

Ok, are you having any issues with that game? Troubles loging in?


#12

I don’t need to log in when I’m playing it. It’s working normal.


#13

Ok, just checking. Trying to rule out somethings.


#14

Can you connect to the in-game store page? Have you linked your My2K account already to the game as well? (Main Menu - Extras - Link My2K)


#15

It says that i must be connected to link or unlink my account.


#16

Just out of curiosity, but is Steam in online or offline mode? And is your PC connected to your router by cable?


#17

Steam is online and yes my pc is connected to router by cable.


#18

Is your Steam account Polish and did you buy the game from the same region? Also, have you opened your PORTS and NAT type?