Buyable monster-skin problem


#1

Hey folks!

i got a very annoying problem with the new ingame shop buyable monster skins.

i don’t know if im the only one but since they released the wraith/ kraken savage skins in the shop, i don’t get the ingame-buyable monster skins when i buy them (tiger, nemo, sandstone etc)

If i buy them in the ingame shop, it shows “purchased”, if i re-enter the shop, the option to buy the skin is still available… but in my purchase history it says i bought the skin already… so i don’t know what’s wrong with the ingame store, but even the 2k support staff tried to help me, but without success…

I reinstalled the game 3 times now, relinked my my2k acc like 10 times, checked the game cache also many many times, but i can’t get this sandstone skin…

Can anyone help me please ?


#2

Those are all the typical solutions…I’m stumped here, and I’m not sure who to call for this…


#3

What platform are you on?


#4

I’ve lost my skins twice now, and upon panicking and reinstalling (they were never back on the first reinstall, it took 2 installs each time), but they were finally back. I don’t know what causes it, but each time was right after I had dropped into a match.


#5

He’s on PC.


#6

yep mostly happens on PC as i heared …

it’s just annoying cause i had so many chats with the support staff and they wanted screens of my DLC’s etc…

(thing is on steam i don’t see any of the new skins in my DLC list)

could the ingame store be a reason for this issue ? cause all the weapon skins and skin packs on the steam store work without problems…