Note: Changed the point of this thread about 9 posts down.
Alright so more or less I need some advice here.
For a long time when I broadcast I have my Broadcast Quality set at 2500kbps (which I’m guessing means Kilobits Per Second?) which is really good because that is what it recommends for me and it has a default High Setting of 2000. Well for the past two weeks its been stuck in between 400-800 kbps on average which is crummy quality and even with those low settings it still tends to get all pixelated and just not look good at all.
I’ve tried all the little stuff from resetting my Streamkey, resetting the Modem and Router, uninstalling the App and reinstalling it and a few days ago we had a Cox guy come over and “fix” the problem.
The Cox Guy said that our Sending Signal was “louder” than our Receiving Signal which was causing some sort of problem. He said he fixed it and that he was monitoring it and said it looked fine. Said it would take a few days for it to “clear out.”
Well here we are a few days later and not even a remote improvement at all.
I am getting frustrated as all hell about this and I don’t know what else I can do. At times before it would drop to like 1400 or so and by the next day it would fix itself and It’d be all good. But now it’s been like this for two weeks. I’m unable to gain new viewers and with that in mind I’m only going to lose my current ones. Hell my regulars/moderators can’t even watch my Streams because the quality sucks so bad it’s unwatchable.
Now I know someone is thinking “Go to twitch forums and ask for help!”
Well I would but I can’t seem to figure out (at least on my tablet) how to become registered and make posts on there. Most of their stuff is Pre-Made posts and we’re talking about company support… uh… we all know how that works out.
I was hoping that someone here might be able to recognize the problem and maybe have a suggestion as to how to fix it.
As it says right now my “recommended quality” is at 771… lower than the default Low Setting.
Help! I also plan on getting a Kinect around early December since people were wanting to see the face of Merger Werrier but with what’s going on now I can’t do squat worth crap.
Any Tech junkies here?