How is your company going to fix that?
It is a known bug as of now, but we have an official thread already. Perhaps get a Mod to help- @SlinkyGuy, for example.
No probs. I am very sorry about your loss, but think of it this way:
You will now be matched with lower level players as a Monster. Therefore, noobs. Noobs + Monster = Stress Relief.
Wait, are you implying that I will not be able to recover my progression again? If that’s the case, I will no longer play this game due to the many bugs it has. If it happened once, it’ll happen again.
We are, as of the moment, unsure as to possible solutions. Devs are on it, though- that thread has all the info you need. Good luck.