21 minute penalty for crashing?

Can you fix the crashing before you penalize people? Seriously. I’ll deal with the (no idea why) buffs for monster armour, the problems this game has with xbox party chat… and so on. But I cannot abide by getting this crazy penalty for your messups. Differeniate when someone crashes or rage quits… dont care how but do it please.

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DANG SON! 21 minutes. TRS, whats going on!

What? What kind of penalty?..

The probation between matches, I assume.